User-generated reviews and the financial performance of restaurants

Restaurant-level review data are extracted from TripAdvisor and matched with firm-level data from the financial reports gathere from the Belfirst database of Bureau Van Dijk. The resulting sample contains data on 2,297 Belgian firms over the periode 2007-2018, for which 134,831 reviews are investigated. The author’s regression model of firm-level profitability is estimated against online review characteristics and various financial control variables, including past profitability. This research model and estimation technique address the endogeneity concerns that typically weaken this kind of study.
While comparable studies on hotels document a positive association between review characteristics and profitability, the authors find no relationship between review rating, volume and variability in the profitability of restaurants.

S. Abdullah, P. Van Cauwenberge, H. Vander Bauwhede, P. O’Connor. User-generated reviews and the financial performance of restaurants, International Journal of Contemporary Hospitality Management. DOI: 10.1108/IJCHM-10-2021-1236

The hurdle model: Analysing the influence of country characteristics on participation in IPSASB’s due process

This article makes a case for a new statistical approach to analyse the influence of country characteristics on IPSASB stakeholder participation—the hurdle negative binomial regression model. This model was used to analyse the influence of certain characteristics on how often a stakeholder participates, as well as whether they decide to participate in the first place or not. Three stakeholder characteristics were examined for their influence on participation in IPSASB’s due process: IPSAS implementation; English proficiency; and economic development.

A. De Wolf, J. Christiaens. The hurdle model: Analysing the influence of country characteristics on participation in IPSASB’s due process. Public Money & Management, 2022.

Fostering team work skills by design thinking

In this quasi-experimental study (N = 640 students), data were collected twice: in the middle (t1), and at the end (t2) of the course. Each time, students were rated by their teammates, themselves, and the teacher, using a rubric to map teamwork skills. Results show a significant improvement in teamwork skills during the course.

This study addresses researchers’ demands on the lack of robust evidence to assess the impact of design thinking in higher education.

Guaman-Quintanilla, S., Everaert, P., Chiluiza, K., & Valcke, M. (2022). Fostering Teamwork through Design Thinking. Education Sciences.

Students applying design thinking during a course called “Analysis and problem solving”

Design thinking, problem solving and creativity

Design thinking has gained popularity among universities as a way to promote key skills, demanded by labor markets. Two of those skills are problem solving and creativity, which are sometimes referred to as 21st century skills.

In this paper, the results of a large-scale study (910 students) are analyzed, by multiple actors. The design thinking methodology was used in a multidisciplinary course for all 1ste year undergraduate students, working on a real life problem, at an Ecuadorian University.

Results show a significant improvement on students’ problem solving and creativity skills throughout the semester. This improvement was validated by self-reported measures, as well as by the objective measured by the peers and teachers, three times, i.e. i.e. at the beginning (t0), in the middle (t1) and at the end (t2), after solving a case study.

Guaman-Quintanilla, S., Everaert, P., Chiluiza, K., & Valcke, M. (2022). Impact of design thinking in higher education: a multi-actor perspective on problem solving and creativity. International Journal of Technology and Design Education.

Patricia Everaert and Sharon Guaman

New publication in Accounting, Auditing & Accountability Journal

Organizations pursuing a hybrid mission balance multiple objectives without singling out the financial objective as the dominant one, they. Based on a case study undertaken at a luxury hotel chain, this study investigates how a control package that fosters staff’s basic psychological needs can be designed to the persistence of such a hybrid mission.

Bouten, L., Hoozée, S., forthcoming. Hybridity in a hotel chain: designing a package of controls to sustain a hybrid mission. Accounting, Auditing & Accountability Journal.

Vacancy for a Ph.D. student in management accounting and control

We are looking for a PhD student in management accounting and control. During 4 years, you will conduct academic research in preparation of a doctoral dissertation in which you study managerial behavior in the field of (management) accounting and control. For a limited percentage of your time, you will assist in the teaching activities of the department. You will assist in the internal and external services of the department. Starting date: 01/09/2022.

More information

New publication in Management Accounting Research

Inspired by Maarten Vansteenkiste’s plenary presentation at an EIASM conference organized by our department, Evelyn Van der Hauwaert, Sophie Hoozée, Sophie Maussen and Werner Bruggeman draw on self-determination theory to explain the relationship between enabling performance measurement and managerial performance. As predicted, survey data from 186 Belgian managers confirm that autonomous work motivation mediates the relationship between enabling performance measurement systems and managerial performance through satisfaction of the three basic psychological needs (autonomy, competence and relatedness).

Van der Hauwaert, E., Bruggeman, W., Hoozée, S., Maussen, S., forthcoming. The impact of enabling performance measurement on managers’ work motivation and performance. Management Accounting Research.

Harmonising public sector accounting laws and regulations of the EU member states: powers and competences

This paper analyses the powers and competences of the EU to standardise public sector accounting of the member states and to take other EU action in the field of public sector accounting. We argue that public sector accounting forms part of the administrative organisation of the member states that is not a core EU competence. EU initiatives such as the European Public Sector Accounting Standards project, which aim to increase transparency and comparability, therefore need to follow the rules set out for administrative matters in general. The study reveals on the one hand that EU actions are essentially limited to voluntary cooperation and influences of other policy areas. But on the
other hand, it shows that they do not need to be limited to the initiatives currently driven by Eurostat.

Karoline Helldorff and Johan Christiaens. International Review of Administratieve Sciences, 2021.

Finance talks a lot about transformation, but has a long way to go

Executive Finance, Controllers Magazine and the Institute of Management Accountants have joined forces in an international research group (with among others the University of Amsterdam and Ghent University) in order to investigate the impact of digital technology on the finance function. Results from this exclusive international research show that finance people have not come that far yet in digitalization . But they do see the urgency though.

Sophie Hoozée: ‘This digital transformation will not be completed in an afternoon and is heavily underestimated in my opinion. ”

Read the full article here (in Dutch)

And then there was COVID-19: do the benefits of cooperative learning disappear when switching to online education?

In the spring of 2020, the COVID-19 pandemic induced a rapid shift to online education. Before, cooperative learning has been demonstrated to surpass lecture-based learning (LBL) regarding students’ learning processes; therefore, the question arises as to whether the perks of cooperative learning (in terms of good teaching, satisfaction, and performance) still hold when switching to online education. A quasi-experiment in an undergraduate advanced accounting course compared a non-COVID-19-affected semester to a COVID-19-affected semester for the tutorials. Quantitative survey data (N = 455) indicate TBL outperforms LBL, even when switching to online tools. Good teaching was perceived as even better in the COVID-19-affected semester, and even more so by students in the team-based setting, compared to the lecture-based setting. Students’ course satisfaction and performance were unaffected by the switch to online education. This paper shows that cooperative learning still benefits students, even in a blended environment.

Blondeel, E.; Everaert, P.; Opdecam, E. (2021). And Then There Was COVID-19: Do the Benefits of Cooperative Learning Disappear When Switching to Online Education? Sustainability 13, 12168.