Sophie Maussen and Sophie Hoozée are very excited to share their newest publication in Accounting, Organizations and Society! Together with their coauthor Eddy Cardinaels, they experimentally study how costing system design choices impact managerial misreporting in a multi-agent budgeting setting.
This article examines the effect of user review ratings and sentiment in review comments on restaurant profitability. In addition, the effects of sentiment in review comments in a local versus a foreign language are compared. User sentiments are mined from 63,904 Dutch and 42,980 English TripAdvisor review comments for restaurants in Flanders (the Dutch-speaking region of Belgium). The article exploits the availability of detailed firm-level financial reports, which are mandatory for all Belgian companies. This facilitates the investigation of bottom-line profitability, which is the ultimate measure of success, and at the same time, the inclusion of firm-specific control variables in the regression analyses. Findings suggest positive sentiment toward restaurants in general and that variations in sentiment impact profitability. Sentiment in review comments is highly significant and has a larger impact than review ratings. In addition, comments in the local language (Dutch) are more impactful than comments in a global language (English). Overall results suggest that, rather than focusing solely on quantitative ratings, restaurateurs should focus on users’ qualitative review comments, actively managing them to help drive restaurant performance. To the authors’ knowledge, this is the first study to empirically assess how review ratings, sentiment in review comments, and language of review comments impact bottom-line restaurant performance, adding to the literature supporting proactive online reputation management.
S. Abdullah, P. Van Cauwenberge, H. Vander Bauwhede, P. O’Connor
Cornell Hospital Quarterly, https://www.doi.org/10.1177/19389655231214758
This study investigates (1) the change in procrastination throughout a semester and (2) whether a nudging intervention can reduce procrastination, increase class attendance and class preparation, and, subsequently, improve performance. A random assignment to treatment experiment is executed in the exercise classes of a first-year undergraduate accounting course (N = 211). The treatment group receives five different nudges throughout the semester, the control group receives no nudges. Results show increasing procrastination in the first part of the semester, followed by decreasing procrastination. Additionally, simply providing students with nudges does not yield beneficial effects. However, students clicking more intensively on the nudges report lower procrastination and higher class attendance and preparation. Moreover, the decreased procrastination and increased class preparation caused by intensively clicking on the nudges subsequently resulted in higher performance. The results prove how nudges can beneficially influence students’ procrastination, class attendance, class preparation, and performance.
Blondeel, E., Everaert, P., and Opdecam, E. (2023). A Little Push in The Back: Nudging Students to Improve Procrastination, Class Attendance and Preparation. Studies in Higher Education, forthcoming.
This study investigates, based on the resource-based theory, the differences in financial performance of small- and medium-sized accounting practices (SMPs). Survey data of Belgian heads of SMPs was collected, by asking about personal characteristics regarding education and experience (representing human capital resources), firm size, service types provided, cooperation, and communication (representing organisational capital resources). The results demonstrate practitioners how to efficiently allocate their scarce resources to increase their accounting firms’ performance. Additionally, the study’s insights are another reason for including communications, teamwork, and lifelong learning skills in the education of future accountants.
Verplancke, F., De Bruyckere, S., Everaert, P., Coppens, C., and Blondeel, E. (2023). Small and medium-sized accounting practices (SMPs): Explaining financial performance based on human capital and organizational resources. Accounting in Europe, https://doi.org/10.1080/17449480.2023.2241871.
ChatGPT is a large language-learning model that utilizes machine learning to generate natural language text and has garnered considerable attention for its ability to respond to users’ questions. This study compares ChatGPT’s performance on accounting assessments to student averages on the same set of questions, analyzing where it performs better and worse. A crowd-sourcing technique for data collection and paper authorship is used. By this, data from 14 countries and 186 institutions is collected. The results of the 28,085 analyzed questions show, as of January 2023, that ChatGPT provides correct answers for 56.5 percent of questions and partially correct answers for an additional 9.4 percent of questions. When considering point values for questions, students significantly outperform ChatGPT with a 76.7 percent average on assessments compared to 47.5 percent for ChatGPT if no partial credit is awarded and 56.5 percent if partial credit is awarded. Still, ChatGPT performs better than the student average for 15.8 percent of assessments when a partial credit is included. The results will help academics, administrators, faculty, instructors, and students better understand the potential impact of large language-learning models like ChatGPT on education, not only in the field of accounting, but also in many fields with similar types of assessments such as finance, information systems, management, and operations.
Blondeel, E., and Everaert, P. in Wood et al. (2023). The ChatGPT Artificial Intelligence Chatbot: How Well Does It Answer Accounting Assessment Questions? Issues in Accounting Education, https://doi.org/10.2308/ISSUES-2023-013
The Journal of Management Control honoured Sophie Hoozée with the Distinguished Reviewer Award 2022
This study investigates the potential of voluntary online exercises – online formative assessments (OFAs) – to increase self-efficacy and decrease test anxiety. The results make educators aware of an unfavourable change in students’ self-efficacy and test anxiety throughout the semester. However, this study also provides accounting educators with a solution to this problem. More specifically, this research proves that students who use OFAs experience an increase in self-efficacy, and those students also tend to experience lower test anxiety. Students confirm these favourable effects based on their experiences with the OFAs. The results demonstrate how OFAs support accounting students to increase their self-efficacy and decrease their test anxiety.
Blondeel, E., Everaert, P., and Opdecam, E. (2023). Does Practice Make Perfect? The Effect of Online Formative Assessments on Students’ Self-Efficacy and Test Anxiety. The British Accounting Review, https://doi.org/10.1016/j.bar.2023.101189.
On May first 2019, the new Belgian corporate law, “Wetboek van vennootschappen en verenigingen” (WVV) replaced the former “Wetboek van Vennootschappen” (W.Venn.). In this study, we focus in-depth on one specific novelty: the replacement of the former “Private Company with Limited Liability” (BVBA) by the “Private Company” (BV). Earlier, Belgium had voluntarily chosen to apply many of the stringent European regulations to the former BVBA. The BV now ends this phenomenon of “goldplating”. Although existing literature gives a profound justification to include less stringent regulation in corporate law, there is a gap in the literature when it comes to the impact on practice. This research reveals important insights for practitioners by means of a qualitative (interviews) and quantitative (database) study. In doing so, we conclude that the new BV, although much more flexible, does not differ fundamentally from its predecessor.
Reference: Waeye, D., Maussen, S., & Everaert, P. (2022). Van BVBA naar BV: what’s in a name? Accountancy & Bedrijfskunde 2022(2): 20-38.
Following up on their previous publication in Radiotherapy and Oncology (Defourny et al., 2019), the authors now report the policy implications of their interdisciplinary costing project, in which they estimated the cost of radiation treatments at the national level.
Defourny, N., Hoozée, S., Daisne, J.-F., Lievens, Y., forthcoming. Developing time-driven activity-based costing at the national level to support Belgian policy recommendations for radiation oncology. Journal of Accounting and Public Policy.